Important information;

As of 4/4/2018, we are closing our emergency response service.
This decision has not been taken lightly. It has been reached following much deliberation, discussions and careful thought over a long period. To avoid any risks we are transferring our alarmphone to Watch the Med – an organisation we have worked alongside with since our beginning in 2015.

We are sharing this message as the safety of anyone crossing is crucial. For people still having to make the journey, we encourage you to please contact Watch the Med directly on their alarmphone; +334 86 51 71 61.

We are fully confident that Watch the Med, the rescue teams on sea and the various ground teams, will continue the work in the same amazing way as always.

Since we started working, we know that we have assisted over 50,000 people on the journey from Turkey to Greece – but in all honesty, we actually lost count a long time ago since we worked for months before starting to log everything properly. We started as a Facebook group and eventually grew into an NGO. Over time we developed new and different methods during the crisis. We set ourselves the task of training hundreds of people over the years – which our team achieved with dedication. The work was very tiring, stressful and phone bills were out of this world, but we managed to save countless of lives – making it all worth it. 

We would like to take this opportunity to thank everyone. Our rescue workers would stay up 24 hours and even 48hours at times to check every case and make sure that every person was safe. We wouldn’t rest until we had full confirmation that everyone was alive on solid ground and met by the ground teams. Our volunteers put their own lives on hold to do the job; save as many people as possible at all times. Thank you. 

Thank you to everyone who contacted us. We want you to know that it was an honour to stand with you, on your journey, in the camps, while reaching safety – together we showed the world what unity is really about.

Thank you to all our supporters, our teams, our committee members and our generous donors. 

As we now move on, we are reflecting on the experiences and lessons from our work. Now we find ourselves looking towards the future.

Should we be needed – we will no doubt respond again. 
We are United. Always.

Before you make your journey, please consider the following;

If you or your family is about to board a boat or other form of transportation over the Aegean or Mediterranean Seas, please give us a head’s up and contact us beforehand.

We can provide you with instructions on how to be safe at sea, what the weather conditions are like at the moment and maintain a line of contact with you during your journey to safety.

By keeping the call open we can continuously log the boat’s coordinates and if you are in need of assistance we can contact the correct authorities with your latest known position.

Recommended travelling guidelines

  • Buy a good life vest and make sure that it will float, some life vests sold around the borders are filled with paper or grass and will be of no use when you are in danger. If it’s an inflatable children’s vest, please inflate it before you start your journey. Be aware of fake life jackets being circulated at Turkey shores.
  • If you can find a small life raft to bring for your children, buy one if you can afford it. They will come in handy if the worst happens.
  • Wrap up as warm as you can and try to get waterproof clothing, even if they are cheap. Try to avoid heavy items of clothing as they make it harder to swim if the boat goes down.
  • Keep any money, important papers, ID and photos directly on your person and not in your bags. Share as much as you can between family and please write small notes that the children can bring with your names and contact information.
  • Do your best to keep your phone working. This is how me maintain contact with you and it is the best lifeline you can find. Tied up, plastic bags that can be sealed entirely are good protectors for electronics in water.
  • If you can, bring a flare or anything that can illuminate your position in the darkness. These might be hard to come by but they are of great help to coast guards and other organizations in the area if the boat should go down.

Remember the number 112  in case you need emergency help on boat or island.

Please be as safe as you can!


safety flyer


Life Jackets